RFID technology leader bibliotheca, is excited to announce that Mid-Continent Public Library (MCPL) is converting its entire library collection from barcode to RFID technology in an effort to revamp its self-service offering.
In partnership with bibliotheca, Mid-Continent Public Library (MCPL) is adding RFID technology to their print and rotating media collection. Along with tagging over 3 million items in their collection, as part of its technology conversion, MCPL will deploy 89 additional smartserve™ 400 self-service kiosks, many with integrated cash and credit payment capabilities. The new RFID kiosks will allow MCPL’s customers the ability to quickly and easily self check items in and out, manage their personal library accounts and pay for fines and fees without the need to directly involve library staff in their transaction. MCPL has implemented a tagging program with an industry low completion time to tag their entire collection using as many as 20 smartstation™ 700 mobile carts from bibliotheca.
The library will also implement RFID security of their collection with bibliotheca smartgate™ 400 security gates, complete staff check-in and checkout transactions with smartstation™ 200 stations, as well as manage their collection with smartstock™ 200 inventory devices.
The massive undertaking, which Mid-Continent is handling with flare and focused determination, started in early August and is scheduled to finish in December 2014. The branch closing schedule for the 31 branch system has been posted to the MCPL website homepage to inform and enlist the patience and assistance of their patrons through this process. MCPL is taking all the necessary steps to make this conversion a smooth process for its patrons and has even created an informative video to educate and update patrons on the progress of the technology upgrade. To watch the video, click here: Mid-Continent Public Library RFID video.
Staff have shown great excitement and enthusiasm for the whole process. Those that have already gone through it are eager to show their patrons all the great things they can do now because of RFID, such as checking out a whole stack of books at one time, returning items quickly and efficiently and being given the option of printing a receipt as proof of return.
Steve Potter, Library Director and CEO at MCPL, commented: "We continually look for ways to enhance library access to the community, so choosing a vendor partner is very important to us. We are confident that bibliotheca is the right library technology and automation partner for us. With any new technology rolling out, it’s a lot of hard work to get to a point where both patrons and staff are comfortable with it. In the next couple of weeks, we’ll start to take advantage of some of the time-savings RFID brings. Our customers are the most important thing to us. Seeing how much they love the change to RFID makes us love it even more. That’s why we do what we do: our customers and our community.”
Al Coalla, President and CEO of bibliotheca’s North America division, added: “Being able to contribute to Mid-Continent’s goal of improving their service levels, particularly through the use of advanced self-service technologies, for their diverse and growing communities gives the bibliotheca staff an exceptional sense of pride. We are thankful MCPL has chosen to put their trust in bibliotheca and are impressed with the high levels of professionalism at all levels in the organization and the rapid adaptation and understanding of the RFID Technology.”
bibliotheca values its long-standing relationship with Mid-Continent Public Library. MCPL implemented bibliotheca barcode only self-service solutions before moving to RFID as well as assisted with the product development of smartlocker™ last year. Al Coalla adds, “We are happy to continue our relationship and look forward to a successful road ahead.”
bibliotheca is dedicated to the development of solutions that help libraries connect with users in unique ways and provide engaging experiences, allowing them to continually evolve their library services for the changing needs of their communities. Their products are designed to provide a welcoming, intuitive and seamless environment for those that use the library – wherever they choose to use it - be that at home, on the move or within the library itself.
With over 30,000 libraries as part of their family, they have installed and continue to support more than 10,000 self-service units, 6,000 security systems and over 650 Automated Materials Handling (sorter) systems. In addition, the cloudLibrary™ digital platform powers eBook and eAudiobook lending at a further 3,000 libraries.
About Mid-Continent Public Library
Mid-Continent Public Library is the largest library system in the Kansas City metropolitan area, serving over 780,000 people in Clay, Jackson, and Platte counties. MCPL provides access through 36 service outlets, including 4 co-located branches and a virtual library. Mid-Continent Public Library’s mission is to enrich their citizens and communities through expanding access to innovation, information, ideas, and inspiration.
With the 24th largest public library collection in the nation, over 10,000 live programs per year, and constantly expanding resources, Mid-Continent Public Library has been providing world-class customer service to their community since 1965.
For more information about Mid-Continent Public Library, please visit: www.mymcpl.org
National Medal Winner, Mid-Continent Public Library, upgrades from barcode only to RFID detection and security in partnership with bibliotheca