As we head into the heart of summer, we hope many reading challenges are in full swing and your staff is busy with outreach programs. Summer is when we kick off our annual Customer Survey. If you haven’t already done so, please let us know how we’re doing!
Following a fantastic series of ALA customer events in Washington D.C., we’re thrilled to share how cloudLibrary is transforming the library experience at Sioux Center Public Library. We’ve also got a range of event, support and training updates to share in this month’s issue.
Sioux Center Public Library: Introduces digital app experience for all types of readers
Sioux Center Public Library became the first library to use all of cloudLibrary’s new features. Read about how they enhanced the library experience with mobile checkout, virtual library cards, digital receipts, due date reminders, physical hold notifications and eContent – all from one app!
cloudLibrary checkout how-to video
Filmed at Sioux Center Public Library!
Upcoming global library events + conferences
IFLA Joint Satellite Conference in Rome, Italy | 21 – 22 August 2019
Join us in Rome this August to explore the theme of how library spaces are evolving to reflect the changing needs of our communities. Register here.
IFLA WLIC 2019 | 24 – 30 August 2019
Libraries: dialogue for change. Travel to Athens and join the bibliotheca team, plus librarians from around the world at the 85th General Conference and Assembly. Read more.
2019 Security upgrade: informational webinar | 1 August 2019
For libraries interested in replacing their existing bibliotheca/3M security gates, now is the time! Through September 30th, take 35% off when you upgrade to a more modern detection system. Learn more in our upcoming webinar.
Support + Training updates from the team
Take our annual customer survey
It’s annual survey season at bibliotheca! Please consider taking the our 2019 Customer Survey to let us know what’s going well and where you see room for improvement. We are continually looking for ways to enhance the overall experience with bibliotheca and value your feedback!
Ongoing support for Microsoft Windows operating systems
While we recently had an incentive to upgrade to Windows 10, this was not a requirement for customers. To ensure libraries have all the answers around Windows 10, we created a Windows 10 Fact Sheet. If you have a question we haven’t answered, please let us know!
Central management training webinar
Don’t miss our customer training webinar series to learn more about libraryConnect devices, our central management system that allows libraries to gain strategic insights from powerful data including gate counts, selfCheck transactions and more. See all training webinars here.
Mooresville Public Library remoteLocker story
Read about a small library partnering with their local YMCA to create a convenient holds pick-up location within the community.