Stockport has set a new standard in library services by becoming the first in the UK and Ireland to install an outdoor remoteLocker. This innovative addition aims to enhance accessibility and convenience for residents, offering 24/7 access to pick-up reservations and return books.

Why an Outdoor remoteLocker? 

When one of Stockport’s busiest libraries had to temporarily close to make way for an exciting new library and leisure hub, it became clear that a solution was needed to continue serving the community. As well as a pop-up part-time staff facility, the outdoor remoteLocker was the perfect fit. “We needed to deliver reservations to residents and provide an opportunity to return books,” said the Stockport Libraries team. “This solution ensures 24/7 physical access for our residents.“

The initiative aligns with Stockport’s goal to create a culture of increased accessibility for its library service. This relies on traditional staffed libraries, but also new self-service technology and online resources available 24/7. The challenge was whether residents would adopt the lockers—but the results speak for themselves. “Customers are already using them to return books and pick up reservations, from the minute we went live,” the team shared enthusiastically.

Enhanced Accessibility and Convenience 

The remoteLocker removes barriers to library access by allowing residents to interact with library services on their own schedule, regardless of library opening hours at any time morning or night.

A Smooth Collaboration with Bibliotheca

The Stockport team had high praise for their collaboration with Bibliotheca. “Regular weekly meetings with the Project Manager kept us up to date, and the online training was excellent,” they noted. The installation process exceeded expectations.

Early Success Stories 

Even before staff had completed their training, residents were already using the lockers. This immediate adoption highlights how much the community values the flexibility and accessibility the remoteLocker offers.

Stockport’s outdoor remoteLocker is more than a convenience—it’s a testament to innovation, accessibility, and the enduring importance of library services in our communities.

Stay tuned as we continue to explore the impact of this cutting-edge solution on library services across the UK and Ireland.

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