bibliotheca welcomes new UK and Ireland Managing Director

Ben Sullivan headshot bibliotheca logo
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4th June 2019 – Manchester, UK – Today bibliotheca announced that Ben Sullivan will join the leadership team as Managing Director of the UK and Ireland.

Sullivan comes to bibliotheca with 22 years of experience in the library and museum technology space, having served most recently as Vice President of the global Axiell Archives Libraries Museum business.

“I’ve spent my career in technology industries and have a passion for innovation. Helping the cultural sector benefit from innovation by working closely with customers is what I really enjoy doing. I like to build trust and an understanding of the customer’s needs so there is the right balance of priorities between the ‘now’, the ‘next’, and the ‘future’. bibliotheca’s commitment to supporting libraries as they evolve to meet the changing needs of their communities makes this an exciting challenge” says Sullivan.

Originally from Australia but based in Europe for the past 15 years, Sullivan brings a global perspective and diverse skill set to bibliotheca and its customers. Over the span of his career at Axiell and previously at KE Software, Sullivan has comprehensive experience across all facets of a technical solutions business but is particularly motivated by strategic development, innovation, project delivery and customer support.

“With a technology background and enthusiasm for libraries, Ben will deliver a renewed focus on customer satisfaction and innovation to meet the evolving needs of our customers throughout the UK and Ireland. We welcome Ben to the bibliotheca management team and look forward to collaborating on customer needs.” says Jim Hopwood, President Europe and Chief Technology Officer of bibliotheca.

“I’m excited to meet with libraries across the UK and Ireland, have in-depth conversations with the leaders who run these critical institutions and make sure bibliotheca is providing solutions that help further their mission and provide the highest quality of service possible,” says Sullivan.

About bibliotheca
bibliotheca is dedicated to the development of solutions that help libraries connect with users in unique ways and provide engaging experiences, allowing them to continually evolve their library services for the changing needs of their communities. Our products are designed to provide a welcoming, intuitive, and seamless environment for those that use the library – wherever they choose to use it – be that at home, on the move, or within the library itself.

With over 30,000 libraries as part of our family, we have installed and continue to support more than 10,000 self-service units, 6,000 security systems, 900 Automated Materials Handling (sorter) systems and help more than 750 libraries around the world extend their open hours with open+. In addition, cloudLibrary provides access to over 1.5 million eBook and eAudiobook titles in over 100 languages for 8,000 libraries worldwide.

For more information on this release, please contact Marie Thurrold, Marketing Assistant, at m.thurrold@bibliotheca.com.

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