The next era of LINK
Libraries manage more technology today than ever before.
More devices. More locations. More services to keep running.
libraryConnect LINK is Bibliotheca’s modern, cloud-based central management platform. It brings configuration, monitoring, alerts, and reporting into one secure and intuitive space.
Built for speed and stability, LINK reduces downtime and streamlines daily operations across the system.
It gives library staff a clear view of what’s happening, turning usage patterns into insight they can trust when planning, prioritizing, and improving services.
LINK brings visibility, control, and insight into one platform.
Everything in one place
Manage all devices and branches from a single dashboard.
Update every device at once
Push system-wide updates across your solutions in one click.
Role-based access control
Set permissions by role so staff can only see or edit what they need.
Automated reports to your inbox
Schedule reports to hit your inbox so performance is always visible.
Stay ahead of issues
Real-time health alerts help teams respond before problems escalate.
Accessibility and compliance
Designed to be WCAG 2.2, GDPR, and EAA compliant.
The latest version of LINK adds mobility and intelligence to the platform libraries already rely on.
LINK App
Mobile access for everyday work
The LINK App extends libraryConnect LINK to mobile devices, giving staff access to dashboards, alerts, and device status wherever they work.
It is designed for quick checks and everyday use, especially for staff moving between floors, branches, or shared workstations.
Key benefits
- Check device status and alerts without returning to a desk
- Stay informed while working across the library
- Access LINK securely from phones or tablets
Fix-It
Step-by-step frontline troubleshooting
Fix-It is available exclusively in the LINK App and helps frontline staff resolve common device issues on the spot.
It provides clear, text-based instructions to guide simple fixes, without always involving IT.
AI-based insights
Faster answers from operational data
AI-based insights are available in both the LINK web platform and mobile app, helping libraries understand operational data more quickly and clearly.
Library staff can ask natural-language questions and receive clear visual dashboards, charts, and comparisons based on LINK device and usage data.
Examples of questions AI Insights can answer
- Which branches had the most loans this month?
- How has selfCheck usage changed over the last 90 days?
- How does this month compare to the same period last year?
Together, these updates bring insight and action closer to everyday library work.
All within a single platform.
Designed to work together
Together, the browser and app give libraries flexibility without changing how LINK is managed.
LINK App
The mobile app extends LINK to staff working across the library. It includes Fix-It and convenient access to AI-based insights wherever work is happening.
LINK Browser
The browser is the central hub for system management and configuration. It is where library staff manage devices, apply system changes, and access AI-based insights.
Talk to us
Let’s talk about how LINK fits your library environment.