Virtual Learning
Held on May 24, 2023
Webinar: Learn Innovative Approaches to Empower Vulnerable Library Patrons
SPEAKER
Attendee Responses + Information
As spaces that seek to support all community members, libraries are increasingly seeking the assistance and perspective of social workers. In this session, Rob Simmons, Director of Social Services and Public Safety at Oak Park Library will share insights on what’s worked best in his library, including free mental health assessments and counseling services, educational support for low-income students, supportive housing advocacy, and employment assistance. Rob will highlight best-practice engagement strategies such as Trauma-Informed Care and strategic partnerships that have played a crucial role in serving the library’s most vulnerable patrons.
Bibliotheca is happy to share these additional resources and references related to and/or mentioned during this webinar.
Use the download links below for the slides as presented and a full-text version of the chat log.
At right, find links to additional resources the presenters made reference to, which may lead off of our website.
You may also like
Insights + Trends

Customer Training: libraryConnect LINK for Faster, Smarter Daily Operations
Learn how to use libraryConnect LINK more effectively with practical training on the LINK App, Fix-It, and AI-based insights to help you manage devices, resolve issues faster, and streamline daily library operations.

Deftly Serving an Entire State: RFID at University of Wyoming Libraries
See how a two-million-item collection was converted for faster inventory, more efficient circulation, and greater flexibility for what comes next.

Webinar: Becoming an AI Superuser in Libraries — Where to Start, What to Work On
Learn how to become an AI superuser by combining your expertise with AI to create more meaningful results. Explore practical library use cases, understand Agentic AI, and discover how to turn your knowledge into reports, presentations, social media content, and more.
