Virtual Learning
Held on May 24, 2023
Webinar: Learn Innovative Approaches to Empower Vulnerable Library Patrons
SPEAKER
Attendee Responses + Information
As spaces that seek to support all community members, libraries are increasingly seeking the assistance and perspective of social workers. In this session, Rob Simmons, Director of Social Services and Public Safety at Oak Park Library will share insights on what’s worked best in his library, including free mental health assessments and counseling services, educational support for low-income students, supportive housing advocacy, and employment assistance. Rob will highlight best-practice engagement strategies such as Trauma-Informed Care and strategic partnerships that have played a crucial role in serving the library’s most vulnerable patrons.
Bibliotheca is happy to share these additional resources and references related to and/or mentioned during this webinar.
Use the download links below for the slides as presented and a full-text version of the chat log.
At right, find links to additional resources the presenters made reference to, which may lead off of our website.
You may also like
Insights + Trends

Expanding community access with RFID, remoteLocker+, and cloudCheck tablet: Madison County Public Library
With Bibliotheca RFID running from the selfChecks to a rural school locker, Madison County Public Library grew physical book circulation 20%.

Embedding Art into Library Architecture: Designing Spaces to Engage and Showcase Community Creativity
Discover how art and architecture transform libraries into vibrant, creative spaces that inspire connection, engagement, and community collaboration.

Customer Training: Hot Topics in quickConnect and System Manager
Learn how to personalize receipts, promote library events, add seasonal messages, and explore new patron preference settings.
