Insights + Trends
Explore innovations, evolving library workflows, and real stories from libraries worldwide improving the patron experience.

How to facilitate accessible, hands-on experiences with neurodiverse learners

Learn ways to refocus library service design to embrace and anticipate community needs, and effectively promote engagement.

Libraries are looking to get items back on the shelves faster, extending library service further, and getting closer with library users

Extended Access Subscribe Over the past several years, the role of libraries has shifted. Though circulation is still very important,

Ventura County Library used open+ to increase access at Hill Road, raising open hours to 60 per week and boosting usage by 78% in just three months.

Bücherhallen Hamburg expanded open hours by up to 233% using open+, offering more flexible access to patrons across eight district library branches.
Hamilton Public Library used open+ to expand Freelton’s open hours from 17 to 60 per week, doubling library usage and tripling program attendance.

Niagara-on-the-Lake Public Library uses remoteLockers to bring convenient pickup and drop-off services to families across its seven villages.

Faced with cuts, Peterborough used open+ to avoid closures and expand access—now 1,000+ members use it, and usage is growing across all library branches.
LA County Library launched open+ at Avalon Library, giving patrons early-morning access to self-service options—even before staff hours begin.

remoteLockers offer Manchester students 24/7 access to interlibrary loans—eliminating delays, frustration, and limited office pickup hours.

To serve its booming population, Oakville Public Library uses remoteLockers in community hubs, providing convenient access to materials and programs.