Bibliotheca Welcomes Jodi Bellinger as Director of Customer Success

Lake Elmo, Minn. — Bibliotheca, a global leader in library technology and services, is pleased to announce the appointment of Jodi Bellinger as Director of Customer Success, North America. This new leadership role reflects Bibliotheca’s continued investment in strengthening the customer experience and supporting libraries throughout every stage of their journey.

Bellinger brings more than 20 years of experience in the library technology market, with a strong background in customer operations, customer support, strategic initiatives, and relationship management. Her career has focused on building strong customer relationships, improving service delivery, and helping organizations create more connected and consistent customer experiences.

“We are excited to welcome Jodi to Bibliotheca,” said Matthew Bellamy, CEO of Bibliotheca. “Her deep understanding of the library market, combined with her customer-first mindset, makes her a strong addition to our leadership team. As we continue to invest in the full customer experience, Jodi’s leadership will help us further strengthen how we support libraries and deliver long-term value to our customers.”

The addition of a dedicated Director of Customer Success reflects Bibliotheca’s customer-first approach and its commitment to delivering a clear, connected, and supportive experience for libraries. With Bellinger’s leadership, Bibliotheca will continue strengthening the trusted partnerships, consistent support, and technology experiences that help customers feel supported and confident as they serve their communities.

“I am pleased to join Bibliotheca and to continue serving the library community in this new chapter,” said Jodi Bellinger, Director of Customer Success, North America. “Libraries play an essential role in helping people connect, learn, and access the resources they need, and I look forward to supporting that mission alongside the Bibliotheca team.”