CUSTOMER CONNECT 2026

Bibliotheca to Host Customer Connect 2026 Ahead of PLA Conference

Lake Elmo, Minn. — February 3, 2026 — Bibliotheca will host Customer Connect 2026, a two-day pre-conference event on March 30–31, 2026, at its headquarters in Lake Elmo, Minnesota, ahead of the Public Library Association (PLA) Conference in Minneapolis.

The event will bring together library leaders and staff for hands-on training, product demonstrations, and discussions focused on self-service, automation, access, and RFID technologies.

“Customer Connect gives us the opportunity to work directly with our library partners in a practical, hands-on setting at our new global headquarters,” said Mason Humphrey, Commercial Director at Bibliotheca. “It’s a chance to have our solution consulting experts share product insights to boost patron engagement, answer questions, and explore how libraries are using our technology to better serve their communities.”

Event Overview

Customer Connect 2026 will include:

Hands-on training and product sessions covering Bibliotheca’s solutions and product roadmap

Guided tours of Bibliotheca’s demo room and warehouse facilities

Live demonstrations and one-on-one consultations with Bibliotheca specialists
Networking opportunities, including a hosted happy hour during PLA week

Session Topics

Sessions will focus on:

Enhancements to quickConnect software and selfCheck solutions

Self-service demonstrations, including selfChecks, smartShelf Borrow, remoteLocker, and flexAMH

Best practices for automated returns and materials handling

RFID developments and implementation strategies

Extending access with open+ and community engagement with uniFi+

Registration

Customer Connect 2026 is free to attend. Registration includes access to sessions, meals, and complimentary shuttle service between downtown Minneapolis and Bibliotheca headquarters.

When: March 30–31, 2026
Where: Bibliotheca Headquarters, 11190 Hudson Blvd N #300, Lake Elmo, MN

Complete your registration to secure your spot

About Bibliotheca

Bibliotheca is a global library technology partner helping libraries create more accessible, connected, and intuitive experiences for their communities. For more than 50 years, the company has worked with libraries to simplify everyday operations, support staff, and give patrons more flexibility in how they access services, resources, and spaces.

Today, Bibliotheca works with more than 30,000 libraries across 21 countries. Its solutions support self-service, returns, extended access, digital engagement, and accessibility-focused experiences, all designed around the real needs of modern libraries and the communities they serve.

For more information on this release, please contact
info@bibliotheca.com.