April 7, 2025
Public libraries are cornerstones of literacy and community engagement. But for many, access remains a challenge.
In Kitchener, Ontario, the public library is addressing that challenge with remoteLocker, a self-service solution developed by Bibliotheca. Installed at the Chandler Mowat and Victoria Hills Community Centres, these lockers allow residents to pick up holds, browse available titles, borrow books, and return materials—all without visiting a traditional branch.
The initiative, a partnership between Kitchener Public Library and the City of Kitchener, brings essential library services directly into neighborhoods that need them most. By placing remoteLockers in trusted community spaces, the library removes barriers to access and promotes lifelong learning for all.
A video from Kitchener Public Library demonstrates how to use the remoteLocker.
remoteLockers at the Chandler Mowat and Victoria Hills Community Centres.
Megan Clare
Division Manager, Resources & Membership Services at
Kitchener Public Library
We’re happy to be offering hold pickup, browse and borrow, and materials return at two community centres with our Library Locker service. After three months, we’re seeing good community uptake on the library lockers and we’re hearing from community members who appreciate expanded access to library service closer to home. As we heard from one library user: “I am delighted to have this option…Now I send my holds to the locker near me and it has been great every time!”
About Kitchener Public Library
Located in one of the largest cities in southwestern Ontario, Kitchener Public Library serves a diverse urban and suburban population across six locations. It is an award-winning, dynamic community destination, and it creates opportunities for growth that improve well-being through its collections, programs, and services. The introduction of remoteLocker is part of an ongoing effort to expand access to library resources beyond traditional locations.
Kitchener Public Library serves a diverse urban and suburban population across six locations.
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