CUSTOMER TRAINING
Held on September 10, 2026
Customer Training: libraryConnect LINK for Faster, Smarter Daily Operations
Learn how libraryConnect LINK helps simplify daily operations with practical tools for monitoring devices, resolving issues faster, and gaining AI-powered operational insights.
This customer training session explores how libraryConnect LINK App, Fix-It, and AI-based insights fit naturally into daily workflows, whether you already use libraryConnect LINK or are exploring it as a more efficient way to manage devices, respond to issues, and understand system performance.
Bibliotheca’s Mason Humphrey, Lynn Yandell, and James Green walk through how LINK can support roving services, faster frontline issue resolution, and clearer operational insight.
In this session, you’ll learn how to:
Use the LINK App to access dashboards, alerts, and device status from anywhere
Support frontline staff with Fix-It’s guided troubleshooting for common issues
Use AI-based insights to ask questions and explore usage and performance data
Use the LINK browser and mobile app together as one connected platform
libraryConnect LINK is designed to support confident, efficient daily operations. Watch the session on demand to see how these tools can work together in practice.
SPEAKERS
Mason Humphrey
Commercial Director
Lynn Yandell
Solution Consultant
James Green
Product Manager
Watch On Demand
Fill out the form below to get access to the recording.
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