CUSTOMER TRAINING
September 10, 2026 at 11:00 AM CT
Customer Training: libraryConnect LINK for Faster, Smarter Daily Operations
Learn how libraryConnect LINK helps simplify daily operations with practical tools for monitoring devices, resolving issues faster, and gaining AI-powered operational insights.
This live customer training session will focus on helping you understand how libraryConnect LINK App, Fix-It, and AI-based insights fit naturally into daily workflow, whether you are already using libraryConnect LINK or exploring it as a more efficient way to manage devices, respond to issues, and understand system performance.
Mason Humphrey, Lynn Yandell, and James Green at Bibliotheca, will talk about using LINK to support roving services, faster frontline issue resolution, and clearer operational insight.
In this session, you will learn how to:
- Use the LINK App to access dashboards, alerts, and device status from anywhere
- Support frontline staff with Fix-It’s guided troubleshooting for common issues
- Use AI-based insights to ask questions and explore usage and performance data
- Use the LINK browser and mobile app together as one connected platform
libraryConnect LINK is designed to support confident, efficient daily operations.
SPEAKERS
Mason Humphrey
Bibliotheca
Lynn Yandell
Bibliotheca
James Green
Bibliotheca
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